E-Readers

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Related E-Readers Questions
My Kindle paper has locked. Fully charged, working fine.
My Kindle paper white has locked. Fully charged, working fine. Downloaded a new book and when I went to open the book the kindle just locked solid and when back to the swipe screen. The on off button … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
19,405 satisfied customers
Frozen on an add when I opened after recharging all night.
Frozen on an add when I opened after recharging all night. Touch screen not responding, no swipe to open option, can not open menu incl. home screen, nada … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
6,516 satisfied customers
Kindle paper has decided not to work. It is fully charged
kindle paper white has decided not to work. It is fully charged and when you swipe to open it hoes to s screen with a tree on it and will not move from there. … read more
Randy Boman
Randy Boman
2,174 satisfied customers
I put it on the charger yesterday although I had not
I put it on the charger yesterday although I had not received the warning to recharge. It was plugged in for 2-4 hours & when I took it off & tried to use it all that showed was the picture of a batte… read more
Josh
Josh
7,880 satisfied customers
Screen is stuck on the face page, doesn't allow me to swipe
screen is stuck on the face page, doesn't allow me to swipe the screen and access my library. it is fully charged … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
2,204 satisfied customers
I've tried the steps to recharge my paper but it won't stay
I've tried the steps to recharge my paper white but it won't stay charging. The ***** *****ght will not always stay on. It did for a full night, and a half day, but just doesn't charge. I'm lost worko… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
12,771 satisfied customers
My paper kindle has frozen on a page and i can't get back to
my paper white kindle has frozen on a page and i can't get back to the opening page … read more
Jason Jones
Jason Jones
IT & Network Consultant
AAS Information Technology
3,458 satisfied customers
My Kindle Paperwhite suddenly will not respond to swipes to
My Kindle Paperwhite suddenly will not respond to swipes to turn pages. Please advise how to get device unstuck. … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
6,516 satisfied customers
I can't turn it on I have a light. I have also tried to hold
I can't turn it on I have a green light. I have also tried to hold on button for 30 to 40 seconds but then it does not want to turn off. I'm on screen saver but nothing happens when I swipe page. My k… read more
Aric
Aric
Technician
Run A/V and repair business for over
1,910 satisfied customers
Was in the process of reading a book on kindle and swiped to
Was in the process of reading a book on kindle and swiped to get next page and the screen froze. Now screen only swipes intermittently. … read more
Cris
Cris
1,789 satisfied customers
All of a sudden this AM my Kindle will not do anything. I
All of a sudden this AM my Kindle will not do anything. I tried syncing it and that wasn't the problem. I tried turning it off and back on and that hasn't helped. This was a 2016 Christmas gift so it … read more
Aric
Aric
Technician
Run A/V and repair business for over
1,910 satisfied customers
The kindle comes on when I push the button and has a picture
The kindle comes on when I push the button and has a picture of a new book to buy but when I swipe the screen to go to the book I am reading, it is blank and I can't get anything to come up. The page … read more
Josh
Josh
7,880 satisfied customers
I am not able to start up my kobo again. I was downloading
I am not able to start up my kobo again. I was downloading a couple of books last night that I was renting from the City Library. At the moment I was doing this, I noticed that the kobo started to upd… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
Sony ereader PS360, suddenly not able to continue reading book
Sony ereader PS360, suddenly not able to continue reading book I was reading. Screen says "Opening Book" bottom of screen notes PDF ??? have not had this message before. Help… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
6,516 satisfied customers
I have a Sony e-reader that was given me as a Christmas gift
I have a Sony e-reader that was given me as a Christmas gift in December 2010. have enjoyed it, but it has hung up. I cannot turn it on or off or change anything. When I try to turn it off (it current… read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
1,910 satisfied customers
I have a problem getting my kindle to start after I have recharged
I have a problem getting my kindle to start after I have recharged it. When the note came on telling me my battery was low, I plugged it in, the yellow light came on and I left it over night. The next… read more
Daniel
Daniel
Bachelor's Degree
8 satisfied customers
I am having trouble with my kindle. It all of a sudden stops
I am having trouble with my kindle. It all of a sudden stops in the middle of my book and connects to the Whispernet when I don't request it. Two days ago, I was having the same problem. It left it fo… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
I just charged my kindle and the screen is black, though I
I just charged my kindle and the screen is black, though I can see the words faintly. The books come up but I can't read them because they are too dim It appears that the light is gone. Also, there is… read more
Dan T.
Dan T.
Master Technician
Associate Degree
142 satisfied customers
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Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Steve G.

Steve G.

Engineer

600 satisfied customers

Vice President of an Electronics Repair Company

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 14 years of experience in Electronics support service.

MD Sadique

MD Sadique

Engineer

410 satisfied customers

Engineer in Applied Electronics & Instrumentation with 10 yrs+ experience in troubleshooting Electronic Devices and Repair

Sijad H.

Sijad H.

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75 satisfied customers

3+ years repairing various handheld electronics systems

Richard

Richard

Customer Service

68,303 satisfied customers

Avid repairer and trouble shooter of E-Readers

Aric

Aric

Technician

1,910 satisfied customers

15+ years in the field. Owner of AV Installation, OEM and Repair company

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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