E-Readers

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Related E-Readers Questions
Kindle paperwhite will not start. I have a screen with
Kindle paperwhite will not start. I have a white screen with battery image showing with an ! showing. I have done the restart, holding the on/off for about 45 seconds but no success. I have used a dif… read more
Richard
Richard
Customer Service
66,744 satisfied customers
The same as a lot of these others. my charger port is bad. I
the same as a lot of these others. my charger port is bad. I thought it was the plug so I bought a new one from Barnes and Noble. It's loose and won't hold the charger plug to charge. Nothing wrong wi… read more
Richard
Richard
Customer Service
66,744 satisfied customers
I am having trouble with my Amazon Kindle (Australia) are
Hi, I am having trouble with my Amazon Kindle (Australia) are you able to help or have I logged onto an incorrect site? … read more
Nathan
Nathan
Bachelors of Science
33,985 satisfied customers
Kindle is showing a battery with! Since yesterday. Tried
Since yesterday. Tried charging with different adapters and also computer. Also tried holding down power button. No change … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
12,555 satisfied customers
Does not come on does not charge. Have no idea what an
have no idea what an e-reader is . this is the third time I have had problems. the first time the charging station died . I got that replaced. then it quit on me and tech support had me plug it into my samsung charger and it began to work. I used it this morning and the next time I tried it woulden't work. so I did what I was told to do last time and got nothing … read more
Josh
Josh
7,510 satisfied customers
My Amazon Fire 10, which I got 11 months ago will no longer
My Amazon Fire 10, which I got 11 months ago will no longer take charging when I plug it onto the charger. The screen remains black and inactive. … read more
Nathan
Nathan
Bachelors of Science
33,985 satisfied customers
I can't recharge m 8th generation touch screen Kendle. The
I can't recharge m 8th generation touch screen Kendle. The screen shows a battery with an exclamation point i it. The yellow charging ligjht stays on for onky a few minutes/ … read more
Richard
Richard
Customer Service
66,744 satisfied customers
I can not get passed the initial library page. I have been
I can not get passed the initial library page. I have been using this app for years, but the problem began about the time of the last update. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I charged it up every night and use it during the day. I
I charged it up every night and use it during the day. I always put it on the charger during lunch and supper. I had it on the charger all night and it has been off the charger a couple of hours an th… read more
Richard
Richard
Customer Service
66,744 satisfied customers
My Kindle will not charge. I plug it in and nothing??
My Kindle will not charge. I plug it in and nothing?? Thanks, ***** ***** … read more
Nathan
Nathan
Bachelors of Science
33,985 satisfied customers
I have a Nook. It won't turn on. When I plug it into a charger
I have a Nook. It won't turn on. When I plug it into a charger the green light comes on for a few seconds, then the yellow light comes on for a few seconds, and then it goes dark.… read more
Nathan
Nathan
Bachelors of Science
33,985 satisfied customers
What does "ejecting" the Kobo mean, please? I have had problems
What does "ejecting" the Kobo mean, please? I have had problems charging it, so,followed the advice to try a different USB port on my PC and the Kobo screen says in large print "Connected and charging… read more
Richard
Richard
Customer Service
66,744 satisfied customers
Have kendle fire, 1 yr old, will not charge. When turn on green
Have kendle fire, 1 yr old, will not charge. When turn on green light comes on and screen shows picture of depleted battery with words that battery is to low for it to operate. Suggest waiting 15 minu… read more
Aric
Aric
Technician
Run A/V and repair business for over
1,910 satisfied customers
Ive just charged my reader over night. My screen has a few
I've just charged my reader over night. My screen has a few black lines on the first 3/4's and I can read the bottom 1/4. I have tried to "reset" the button (hole)on the back and nothing happens. Is t… read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
1,910 satisfied customers
My screen comes on and my back and forth bottons work. But
My screen comes on and my back and forth bottons work. But it won't go to any of the books or games. I was playing yesterday and all of a sudden it just stopped. It is fully charged. What is my proble… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Hi, two days ago my kindle stopped working. It is frozen,
Hi, two days ago my kindle stopped working. It is frozen, it shows the menu with the wireless on. I was in the storefront , wanted to get out but when I called for the menu, it stopped. It was on yell… read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
1,910 satisfied customers
I have been gone for about a year. When I came back, I thought
I have been gone for about a year. When I came back, I thought my reader would just need the battery charged so I put it on the USB for about twelve hours. I cannot get into the reader. What do I have… read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
1,910 satisfied customers
You asked how old my e-reader was. It was purchased on 1/4/10
You asked how old my e-reader was. It was purchased on 1/4/10 by Jenny L. Witter. Barnes and Noble told her that possibly there was a bad batch of batteries and that hers could have been one of those.… read more
Charles
Charles
Owner
FCC Communication License
4 satisfied customers
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Richard

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Aric

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1,910 satisfied customers

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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