Ask an E-Readers Question, Get an Answer ASAP!
Hi,I'm sorry about the issue. Please press and hold the Power on / off button on your new kindle for about 30 seconds, then turn it back on and check.
- If that does not work, swipe down from the top of the kindle's screen in order to get a menu.
- And/or touch & release the middle of the kindle's screen. Or tap and release the top of the kindle's screen.
- If there is still any issue, please let me know the model of your kindle, such as regular Kindle, or Kindle Paperwhite, or Kindle Fire, or Kindle Voyage, etc.Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,