E-Readers

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Related E-Readers Questions
My Kindle Paperwhite is fully charged, as far as I can tell
My Kindle Paperwhite is fully charged, as far as I can tell but I am unable to access the text. The initial pictures are on the screen but it will not go on from there … read more
Expert
Expert
Yesterday I went to recharge my Kindle Paperwhite (10 I
Yesterday I went to recharge my Kindle Paperwhite (10 I think) - purchased Nov 2018 Order #(###) ###-####5854260 because it was showing a battery symbol with an exclamation symbol. The orange light didn't come on and I have left it for 24 hours hoping it would start to recharge during that time. However, it didn't and the orange light didn't come on at all. I checked the USB cable with my husband's identical Kindle and it was fine with his. Can you please help? Also what is the warranty period for my Kindle please? Thanks, ***** ***** … read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
873 satisfied customers
I have just bought a new book. I expected the book to
I have just bought a new book. I expected the book to download automatically to my kindle but instead it tried to download to some cloud account and failed - no idea what that was all about because I … read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
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Won't come on. reading it last night closed cover went to
won't come on. reading it last night closed cover went to kitchen came back and now its dead. tried to turn it off and then back on, mothing. plugged in to charge battery nothing … read more
MD Sadique
MD Sadique
Engineer
Diploma in Applied Electronics and Instrumentation
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Yesterday my Kindle started turning off. I charged it and it
Yesterday my Kindle started turning off. I charged it and it still turns off seconds after the opening screen appears. It only blinks on for a second. I've had it about 1-2 years. … read more
Cris
Cris
1,768 satisfied customers
When I "swipe" to unlock my kindle, nothing happens. It's
When I "swipe" to unlock my kindle, nothing happens. It's been working fine till now. … read more
Randy Boman
Randy Boman
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While reading my kindle paperwhite the cable (Comcast) went
While reading my kindle paperwhite the cable (Comcast) went out. Was out about 30 minutes and now kindle appears to be locked. Screen is the Kindle logo. It was on charger but I removed it. I've tried… read more
Josh
Josh
7,502 satisfied customers
My paperwhite screen doesn't respond to touch, paperwhite.
Just started yesterday. I've turned the device on and off several times and made sure the battery was charged last night … read more
Josh
Josh
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Yesterday my kindle just went black and I can't get it to
yesterday my kindle just went black and I can't get it to turn on. … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
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My kindle paperwhite has just gone blank and stopped working
my kindle paperwhite has just gone blank and stopped working what do I do? … read more
Louie
Louie
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12,269 satisfied customers
I purchased a refurbished Kindle paperwhite 3 or 4 months
I purchased a refurbished Kindle paperwhite 3 or 4 months ago. Now the display is all messed up and you can't go to "Home". … read more
Louie
Louie
Shop Owner
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I purchased a Kindle Paperwhite e-reader this past June 8th
I purchased a Kindle Paperwhite e-reader this past June 8th from Amazon with, supposedly, a protection plan service agreement (which I have not yet received) and now my Paperwhite will not swipe. It f… read more
Aric
Aric
Technician
Run A/V and repair business for over
1,910 satisfied customers
I can't change tne language tiEnglish, Amazon Kindle it's
Yes. I can't seem to find the box that it came in. I've looked everywhere and I Know I didn… read more
Anthony_Infotech
Anthony_Infotech
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Vocational, Technical or Trade Scho
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I just bought a Kindle Paperwhite. How do I get my books off
I just bought a Kindle Paperwhite. How do I get my books off of my old Kindle to my new kindle??? … read more
Josh
Josh
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My Paperwhite has completely died, it will show the Kindle
My Paperwhite has completely died, it will show the Kindle logo but then nothing. O have tried charging it over night and with a different charging system,bstill nothing … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
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Lock my Kindle? I don't know the make/model I received it
I don't know the make/model I received it for Xmas this year. … read more
Aric
Aric
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Run A/V and repair business for over
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My new Kindle has frozen and I cannot open it. I just
I just purchased it within the last 2 months or so. I believe its the paperwhite … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
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Good Afternoon. I have the original Kindle and received it
Good Afternoon. I have the original Kindle and received it three years ago this Christmas and it has worked perfectly. I put the kindle down the other night and turned the power off so the battery sta… read more
Kriptokrit
Kriptokrit
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1,320 satisfied customers
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Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Steve G.

Steve G.

Engineer

600 satisfied customers

Vice President of an Electronics Repair Company

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 14 years of experience in Electronics support service.

MD Sadique

MD Sadique

Engineer

410 satisfied customers

Engineer in Applied Electronics & Instrumentation with 10 yrs+ experience in troubleshooting Electronic Devices and Repair

Sijad H.

Sijad H.

Technician

75 satisfied customers

3+ years repairing various handheld electronics systems

Richard

Richard

Customer Service

2,164 satisfied customers

Avid repairer and trouble shooter of E-Readers

Aric

Aric

Technician

1,910 satisfied customers

15+ years in the field. Owner of AV Installation, OEM and Repair company

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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