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Related E-Readers Questions
My kindle locked up the screen went black with writing while
Second opinion] My kindle locked up the screen went black with white writing while I was reading. I have tried the 40 sec. and the 20 sec. with no results… read more
Josh
Josh
8,616 satisfied customers
It is stuck on FIRE on the screen and wont do anything at
it is stuck on FIRE on the screen and wont do anything at all … read more
Nathan
Nathan
Bachelors of Science
35,675 satisfied customers
Power button seems to have stopped working. Fire hd 10 7th
not certain what to try. last night/ this early AM, kindle gave a message saying did i want to turn it off or not. I hadn't touch the power button so i said cancel. it turned off anyway. it wouldn't power back on until i plugged in power. (it had 90+% charge) … read more
Josh
Josh
8,616 satisfied customers
It will not turn on. I've left it on the charger so I
It will not turn on. I've left it on the charger so I believe it is charged...but it flashes "Kindle Fire" as though it is powering up, but shuts down instead of turning on. I just loaded a bunch of n… read more
Randy Boman
Randy Boman
Technician
12,898 satisfied customers
Light fades in and out. 2mounths old kindle fire. About 2
light fades in and out JA: What's the make/model of your device? How old is it? Customer: 2mounths old kindle fire JA: How long has this been going on? What troubleshooting have you tried? Customer: a… read more
Josh
Josh
8,616 satisfied customers
My kindle will not start or even load. I have put it 8n to
My kindle will not start or even load. I have put it 8n to charge nothing happens. Also i have pressed the on switch for several minutes still nothing … read more
Josh
Josh
8,616 satisfied customers
My Kindle won't start at all. Have held down "on switch" for
My Kindle won't start at all. Have held down "on switch" for 20 seconds and 40 seconds -- still no activity. … read more
Josh
Josh
8,616 satisfied customers
I have a kindle fire. I get the amazon logo then the "fire"
I have a kindle fire. I get the amazon logo then the "fire" word but then the screen just stays dark. I have tried holding the start button down for 40 secs as recommended but no luck . Any ideas??? … read more
Nathan
Nathan
Bachelors of Science
35,675 satisfied customers
I left kindle fire outside in sun for 1/2 hour went back out
i left kindle fire outside in sun for 1/2 hour went back out and it was dead. recharged it. tried holding on button for 1 minute and still wont start … read more
Josh
Josh
8,616 satisfied customers
My daughter's kids kindle fire will not charge or turn on, I
My daughter's kids kindle fire will not charge or turn on … read more
Cris
Cris
1,818 satisfied customers
My kindle dx is dead. Will not come on. Help? About 2 or 3
My kindle dx is dead. Will not come on. Help? JA: What's the make/model of your device? How old is it? Customer: About 2 or 3 yrs. Kindle fire hdx JA: How long has this been going on? What troubleshoo… read more
Cory
Cory
Vocational, Technical or Trade Scho
653 satisfied customers
I replaced the battery in my wifes kindle D00701 and the
I replaced the battery in my wifes kindle D00701 and the orange charge light will not stay on for more than 30 secs. it also wlll not power on , soft reset or hard reset … read more
Cris
Cris
1,818 satisfied customers
Kindle will not charge, Kindle fire Hdx 7" None, It is only
Kindle will not charge JA: What's the make/model of your device? How old is it? Customer: Kindle fire Hdx 7" JA: How long has this been going on? What troubleshooting have you tried? Customer: None JA… read more
Richard
Richard
Customer Service
IT Manager, Consultant
2,164 satisfied customers
I have the battery problem........it wont accept a charge....even
I have the battery problem........it won't accept a charge....even thhough I plug it in and the orange lite comes on and stays on =3 hours later I check back and the orange lite is not lite. So thenj … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Turn on kindle window freezes or just turn back off. Battery
Turn on kindle window freezes or just turn back off. Battery is fully charged. #2 Plug kindle into computer to download (anything) says I need to load a driver? have no Disc and web says to contact yo… read more
Cory
Cory
Vocational, Technical or Trade Scho
653 satisfied customers
I have a new Kindle Fire - after charging overnight I unplug
I have a new Kindle Fire - after charging overnight I unplug and try to use it - but cannot turn it on. Have held the power button for the full 20 seconds to no avail. Can you help?… read more
John
John
Bachelor's Degree
5,994 satisfied customers
my kindle suddendly went dead overnight. i used it last nite
my kindle suddendly went dead overnight. i used it last nite now it won't light up or charge. nothing happens.. it is only 6 months old. could it have a bad battery?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I charged my Kindle (1 year old) yesterday and everything was
I charged my Kindle (1 year old) yesterday and everything was fine...green light and everything. I turned it off and didn't turn back on until the afternoon, when it was totally dead. When I plug in t… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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