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Related E-Readers Questions
My kindle has ceased receiving downloads. I have purchased
My kindle has ceased receiving downloads. I have purchased several kindle books through Amazon but they have not arrived. Never happened previously. … read more
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Rafi
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Bachelor's Degree
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I tried to buy/download two books before gong on holiday but
I tried to buy/download two books before gong on holiday but with no success. It has been a while since I've done so. My Kindle was last updates 03 2016 and is a 2011 version. … read more
Expert
Expert
I think you just were helping me. I have an old kindle that
I think you just were helping me. I have an old kindle that will not connect. I went to the website for the trial and my card was declined ( I checked I filled all the boxes correctly several times) … read more
Harry
Harry
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I am unable to search kindle store using key pad. This
This problem has been an issue for about 2 weeks. I have tried restarting my kindle. You should know that I recently updated my WiFi details. … read more
Richard
Richard
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Books I have ordered are not downloading- I have checked my
Books I have ordered are not downloading- I have checked my account settings and all seems up to date … read more
Randy Boman
Randy Boman
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High School or GED
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Well, I can no longer get the charge cord to stay connected
Well, I can no longer get the charge cord to stay connected in the charge port. It just falls out. I can't tell if something is broken in the charge port or not … read more
Stephen FS
Stephen FS
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I purchased 2 books yesterday and they have downloaded to my
I purchased 2 books yesterday and they have downloaded to my Kindle reader. my email is***@******.*** … read more
Aparna Indresh
Aparna Indresh
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My daughter just got a kindle that used to belong to a dear
Hi- My daughter just got a kindle that used to belong to a dear friend who died recently. I am wondering how I can change the account info so that I can put in my details and purchase some books for m… read more
Suhasini Velu
Suhasini Velu
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I receive the following message whether I'm on 3G or Wi-Fi"
I receive the following message whether I'm on 3G or Wi-Fi " Your kindle is anable to connect at this time. Please make sure you are within wireless range and try again. … read more
Richard
Richard
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Recently my husband was given a kindle that was previously
Recently my husband was given a kindle that was previously owned by a family member. I have been trying to set it up but have been unable to do so. I set up an Amazon account and that is fine and it i… read more
Aparna Indresh
Aparna Indresh
Engineer
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I have two kindles one is frozen on thr screen saver,
Hi. I have two kindles one is frozen on thr screen saver, charged and the on/ off light works but holding it down isn't doing anything. The second dosnt connect to my WiFi even though it's connected u… read more
Richard
Richard
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My older kindle needs updating and I thought I have done the
Hi my older kindle needs updating and I thought I have done the right thing. Connected to wifi and plugged in. I have done this twice but nothing seems to have changed. What can I do? cheers … read more
Nathan
Nathan
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I've been given a Kindle Paperwhite and it won't register to
I've been given a Kindle Paperwhite and it won't register to my Amazon account. I put in my username and password ***** it just says I should try later. I've been trying since yesterday. thanks … read more
Cris
Cris
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I haven't used my original Kindle in a time. I am connected
I haven't used my original white Kindle in a long time. I am connected to wireless, but when I sync to download books I have purchased recently its tells me my Kindle is unable to connect at this time… read more
Josh
Josh
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i AM 91 YEARS OLD AND AM HAVING DIFFIULTY WITH KINDLE WHITE,
i AM 91 YEARS OLD AND AM HAVING DIFFIULTY WITH KINDLE WHITE, AFTER USING KINDLE WITHOUT DIFFICULTY. kINDLE STORE ENCOUNTERED AN UNEXPECTED ERROR. i BOUGHT THE KNDLE/WHITE A FEW MONTHS AGO AND HAVE BEE… read more
Cris
Cris
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I have downloaded via usb for the last few weeks with no problem,
I have downloaded via usb for the last few weeks with no problem, the last week or so I am unable to. I can order, have it sent to my computer, asked to save, then move to my document file when kindle… read more
Viet - Printer Tech
Viet - Printer Tech
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I am unable to download books my kindle tells me it is downloading
I am unable to download books my kindle tells me it is downloading and charging me for purchase it is not happening… read more
Daniel
Daniel
Bachelor's Degree
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my 2nd generation kindle will not connect -- I get a messege
my 2nd generation kindle will not connect -- I get a messege that says "your Kndle is unable to connect at this time. Please try again later. If the problem persists, please restart your Kindle from t… read more
AnswerManRob
AnswerManRob
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Bachelor's Degree
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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