E-Readers

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Related E-Readers Questions
I just got my paperwhite and I am disappointed It didn't
I just got my paperwhite and I am disappointed It didn't come with an … read more
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For the past 18 hours I have been receiving the message “The Kindle store is currently unavailable”. I assume there must be a problem with my access. … read more
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I have a Kindle. It has frozen on a page of a book I am
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I have a kindle D01200 and it will not connect to kindle
I have a kindle D01200 and it will not connect to kindle store it keeps saying it is unavailable. I have looked for software updates and the ones they say are for my kindle two of the three seem to lo… read more
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It is neither charging or re-starting? Model No: D00901 FCC
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I have a kindle model D01200 Ic9597A-0610 FCc I D ZEF-0610.
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When reading a book and trying to touch to following page the
When reading a book and trying to touch to following page the kindle frequently jumps to another book. If I shut down for 20 seconds it often comes good, though not always, but soon plays up again… read more
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Last night after I ordered a new book and I was advised that
Last night after I ordered a new book and I was advised that it was delivered to my kindle, my kindle went black and although it is fully charged it dose't start. the window is more than half black an… read more
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I dropped my ereader with keyboard and 3 g. The display wont
I dropped my ereader with keyboard and 3 g. The display won't work, I only see1/10 of the screen when I put it on.I do not want a heavy device, as in fire. Do any of the keyboards with 3g have their o… read more
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A few years ago I received a Kindle from a friend. A message
A few years ago I received a Kindle from a friend. A message now on the screen is Your Battery is Empty. A que to connect it to a power source appears. Another message says it takes up to 30 minutes t… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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