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Pete, Engineer
Category: E-Readers
Satisfied Customers: 18105
Experience:  Over 16 years experience installing and repairing electronics.
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My kindle browser connect connect to website to download any

Customer Question

My kindle browser connect connect to website to download any books
JA: What's the make/model of your device? How old is it?
Customer: where do I find make and model
JA: How long has this been going on? What troubleshooting have you tried?
Customer: i just received as xmas present. i was able to download 1 novel in Australia but now in NZ cant download but wifi shows connected
JA: Anything else you want the eReader expert to know before I connect you?
Customer: no just want to download another novel. i have several samples downloaded already and 1 full novel
Submitted: 9 months ago.
Category: E-Readers
Expert:  Pete replied 9 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 9 months ago.

Can you find the model number on the rear of the Kindle ereader?

Are you setting it up for the first time?