How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Engineer
Category: E-Readers
Satisfied Customers: 18133
Experience:  Over 16 years experience installing and repairing electronics.
Type Your E-Readers Question Here...
Pete is online now
A new question is answered every 9 seconds

Thank you. I can't remember what my password. It is some

Customer Question

Thank you. I can't remember what my password. It is some time since I used my kindle and I have had to change my password ***** couple of times for the internet. I think my original password ***** georgia, but now I have 5G0wtl0mto05, the initials of my grandchildren (5). John
JA: What's the make/model of your device? How old is it?
Customer: model D00901
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Only an hour or so!
JA: Anything else you want the eReader expert to know before I connect you?
Customer: I don't think so.
Submitted: 9 months ago.
Category: E-Readers
Expert:  Pete replied 9 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 9 months ago.
  1. Type resetmykindle into the passcode field.
  2. Press the Enter key (below the Del key).
Expert:  Pete replied 9 months ago.

To use your Kindle Keyboard again, you'll need to connect wirelessly and reregister your Kindle Keyboard with your Amazon account.

Expert:  Pete replied 9 months ago.

Hi, just checking in on your question. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press submit so I am credited for my time, otherwise please reply back so we can continue with the issue.