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Thomas, Technician
Category: E-Readers
Satisfied Customers: 1857
Experience:  Kindle Expert and PC Technician
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Well I am trying to sign into my kindle account and I seem

Customer Question

well I am trying to sign into my kindle account and I seem not to remember sign in info
JA: What's the make/model of your device? How old is it?
Customer: I have a kindle fire hdx and it's about a year old but at the moment it's broken and I am trying to use a kindle app on my pc
JA: How long has this been going on? What troubleshooting have you tried?
Customer: this is the first time Ihave tried to sign in to kindle on my pc
JA: Anything else you want the eReader expert to know before I connect you?
Customer: well can you tell me if the kindle screen can be replaced or do Ihave to buy a new kindle
Submitted: 8 months ago.
Category: E-Readers
Expert:  Thomas replied 8 months ago.

Hi! My name is ***** ***** I'm happy to help!

In most cases it isn't cost effective to repair the Kindle screen. You can contact Kindle Warranty Support at(###) ###-#### As a previous Kindle owner you are eligible for a discount on a new one.

To reset your password ***** you can use Kindle on PC in the meantime, click HERE.