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Steve G.
Steve G., Engineer
Category: E-Readers
Satisfied Customers: 17987
Experience:  Vice President of an Electronics Repair Company
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Second opinion] how do I change to a different credit card?

Customer Question

Second opinion] how do I change to a different credit card?
JA: What's the make/model of your device? How old is it?
Customer: it is about 8 yrs old and it only says amazonkindle
JA: How long has this been going on? What troubleshooting have you tried?
Customer: i just got a new credit card. the one that is registered to the kindle is expired. I have gone into settings and do not see a place to edit credit card information
JA: Anything else you want the eReader expert to know before I connect you?
Customer: no
Submitted: 7 months ago.
Category: E-Readers
Expert:  Steve G. replied 7 months ago.

Hi. I'm Steve and I will be assisting you today. I've been helping customers like you on this site since 2005.

*** Please note that I cannot take a call right now*** Please ignore the automated prompts for a phone call. It is not me sending them to you.

Ok. Now...you need to log into your Amazon account here: www.amazon.com/myk

Then, select Settings.

Then Edit Payment Settings.

You should be able to add the new card in there.

Please let me know if you can't.

A QUICK NOTE: If you would, please take a couple of seconds to rate my service using three to five stars. My rating is very important to me, and having helped over 20,000 customers like yourself I like to keep a high rating.

It does not close our discussion. We can continue if needed but it is the only way I am credited with helping you. It does not cost anything to rate my service.

I thank you in advance.

Regards

Steve