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Ask Engineer John C. Your Own Question
Engineer John C.
Engineer John C., E-Readers Expert
Category: E-Readers
Satisfied Customers: 14602
Experience:  Computer Science Engineer and A+ Certified
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I've forgotten my kobo password, brand new today kobo aura

Customer Question

I've forgotten my kobo password
JA: What's the make/model of your device? How old is it?
Customer: brand new today kobo aura h20
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I had a sony reader which I downloaded the kobo update into maybe that's the problem.
JA: Anything else you want the eReader expert to know before I connect you?
Customer: not really at the moment just want to get started thank you.
Submitted: 9 months ago.
Category: E-Readers
Expert:  Engineer John C. replied 9 months ago.

Hello. Welcome to Just Answer. Please allow me to assist you with your question today. I am John, I will do my very best to help you solve this problem.

Please follow the steps found here, in order to reset your password ==> https://www.kobo.com/help/en-US/article/654/resetting-or-changing-your-kobo-password <=== CLICK HERE

If that does not work, please call customer support at 1(###) ###-####/p>

Thank you, ***** ***** a blessed day!

John

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Thank You and I wish you all the best. GOD Blessings!!!

John
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Customer: replied 9 months ago.
John, I sincerely ***** ***** not getting back to you. I'm in the midst of packing up my home in hopes of moving soon. I will have a friend coming over in the next week who is more tech savvy than I am(no patients) so will get things moving as far as my Kobo is concerned. I do thank you for your help and am sure it's just my impatience that has caused any problem. I will get back in touch if all doesn't go well. Have a great day.
Customer: replied 9 months ago.
Thank you but i'm in the middle of getting dinner for my husband and myself. Thank you.
Customer: replied 9 months ago.
Thank you for your help John. I'm up and running with my Kobo. All good. Once again thank you for your time. Have a nice day.