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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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An absolute beginner to set up to use wifi, hand

Customer Question

an absolute beginner to set up to use wifi
JA: What's the make/model of your device? How old is it?
Customer: hand me down I don't know. how do I find out?
JA: How long has this been going on? What troubleshooting have you tried?
Customer: years since I picked it up. I downloaded some books but can't remember how. You are the first troubleshooting
JA: Thank you.
Customer: Have you given up on me?
JA: Anything else you want the eReader expert to know before I connect you?
Customer: I have several ebooks purchased and would like to know how to connect the next time.
Submitted: 6 months ago.
Category: E-Readers
Expert:  Russell H. replied 6 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

Is your device a tablet? if so, is it a Kindle tablet, or a Nook tablet, or something by Samsung or an Apple iDevice perhaps?