How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dan T. Your Own Question
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
Type Your E-Readers Question Here...
Dan T. is online now
A new question is answered every 9 seconds

I have a new Kindle Fire, and would like to have my previous

Customer Question

i have a new Kindle Fire, and would like to have my previous Kindle information, downloaded into my new one? Can you please help me
JA: What's the make/model of your device? How old is it?
Customer: my old kindle is a beige color says anazonkindle on the front
JA: How long has this been going on? What troubleshooting have you tried?
Customer: My new Kindle has a black background white in center?
JA: Anything else you want the eReader expert to know before I connect you?
Customer: I have many books stored in my old kindle and would like to keep those
Submitted: 6 months ago.
Category: E-Readers
Expert:  Cris replied 6 months ago.

Hi there, I am Cris and will be glad to assist you.

Have you connected your new Kindle to WiFi yet?