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Aric
Aric, Technician
Category: E-Readers
Satisfied Customers: 44677
Experience:  15+ years in the field. Owner of AV Installation, OEM and Repair company
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I am trying to update my credit card data on my Kindle and

Customer Question

I am trying to update my credit card data on my Kindle and can't seem to get the new card number to register
JA: What's the make/model of your device? How old is it?
Customer: I bought it in 2011. Amazon Kindle 3G WiFi
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I just tried to update today
JA: Anything else you want the eReader expert to know before I connect you?
Customer: No. I just want to edit / update my credit card in my Kindle
Submitted: 7 months ago.
Category: E-Readers
Expert:  Aric replied 7 months ago.

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. I'm reviewing your details now and will reply shortly.

Expert:  Aric replied 7 months ago.

To change any of your CC information, you need to update your Amazon "One Click Payments" credit or debit card info from a PC or Laptop (NOTE: This can not be done from the Kindle directly).

You can view more information on how to to this from the link below:

https://www.amazon.com/gp/help/customer/display.html?nodeId=201252570

If you need further assistance let me know. Before you go, PLEASE DO click at least a 3 STAR RATING, at the top of your screen. That is how I am credited for my efforts by the site. You can follow up any time as needed at no additional cost.