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Pete, Engineer
Category: E-Readers
Satisfied Customers: 17334
Experience:  Over 16 years experience installing and repairing electronics.
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I am wondering how I return my Kobo Glo HD bought Aug 2016

Customer Question

Hi I am wondering how I return my Kobo Glo HD bought Aug 2016 and the connection on the reader is loose and won't take the charger.
JA: What's the make/model of your device? How old is it?
Customer: KOBO GLO HD bought Aug 2016.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: the only way to charge it is to move it around and sometimes it goes in and then we have to put a pencil or pen underneath the wire close to the reader
JA: Anything else you want the eReader expert to know before I connect you?
Customer: No thats the only issue
Submitted: 6 months ago.
Category: E-Readers
Expert:  Pete replied 6 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 6 months ago.

To arrange a return of your Kobo Glo HD, please fill in the following online form:

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