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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I have just bought a new kindle and am trying to register it

Customer Question

I have just bought a new kindle and am trying to register it but have forgotten the id and password ***** the account. Have sent over an hour on a very unhelpful site!!!!
JA: What's the make/model of your device? How old is it?
Customer: The make is Amazon and it is a Kindle paper white
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It's been going on 6hrs. we have used the sites to which we were directed by the device and now the web site that we are on???
JA: Anything else you want the eReader expert to know before I connect you?
Customer: NO
Submitted: 9 months ago.
Category: E-Readers
Expert:  technicalcat replied 9 months ago.

Hello, and thank you for using this service.
I will help you now.

Are you trying to create a new Amazon account, and register to Kindle, or are you having an old Amazon account that you aren't able to access?