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My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
Try these steps on your Kindle> press and hold the power button for 20 seconds and then release. Then when the kindle powers back on>
do you have it registered?
I am sorry for any difficulty or confusion. I am not sure about any of the fees. I only do the tech support. However our service is backed by 100 % guarantee and customer service will be glad to answer any account questions for you.