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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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Cant seem to open my new kindle voyage, every time I put in

Customer Question

cant seem to open my new kindle voyage, every time I put in a password ***** keeps saying incorrect.
JA: What's the make/model of your device? How old is it?
Customer: brand new! Kindle voyage
JA: How long has this been going on? What troubleshooting have you tried?
Customer: have not really tried any, its new
JA: Anything else you want the eReader expert to know before I connect you?
Customer: is there a specific password ***** NEED TO PUT IN? NOT VERY COMPUTER SAVVY!
Submitted: 6 months ago.
Category: E-Readers
Customer: replied 6 months ago.
honestly, it should'nt take that long to answer seems like a pretty easy question
Customer: replied 6 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Cris replied 6 months ago.

Hi there, I am Cris and will be glad to assist you.

Just to confirm your device has a PIN you can't remember to log into the Kindle?

Expert:  Cris replied 6 months ago.

Did you need further assistance with your issue?