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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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Customer Question

KINDLE PAPER WHITE IN NOVEMBER. FOR CHRISTMAS MY DAUGHTER GAVE ME THE SAME THING. I do not want her to know I already have a kindle, so I notified Amazon that I was returning my kindle, but returning the new one. Mean while I purchased 4 books, that are in the clouds some where, What can I do?
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: What do you mean Printer?
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I am writing about my Kindle not a printer
JA: Anything else you want the eReader expert to know before I connect you?
Customer: How do I get the books that I purchased?????
Submitted: 7 months ago.
Category: E-Readers
Expert:  Steve G. replied 7 months ago.

Hi. My name is Steve. I am one of the Kindle experts here.

I can't take a phone call right now so if you see prompts for that, understand that it is the site, not me, that is sending those phone suggestions to you.

Did you purchase the books from the new Kindle?

Let me know.