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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I don't know which Kindle I have or how to get it to

Customer Question

I don't know which Kindle I have or how to get it to English
JA: What's the make/model of your device? How old is it?
Customer: I have 2kindles. one is Kindle paperwhite reader white 6" high and oneblack 6" high. Just rec'd it for Christmas... Where can I find the make and model?
JA: How long has this been going on? What troubleshooting have you tried?
Customer: How long has what been going on???/
JA: Anything else you want the eReader expert to know before I connect you?
Customer: I am a first time user and cant use it. I don't know the basics.
Submitted: 6 months ago.
Category: E-Readers
Expert:  Cris replied 6 months ago.

Hi there, I am Cris and will be glad to assist you.

What are you trying to do? Setup your Kindle?

Customer: replied 6 months ago.
Customer: replied 6 months ago.
Expert:  Cris replied 6 months ago.

Yes and No to what?

Please be specific and detail so I know what you are trying to accomplish and I can further help you.

Customer: replied 6 months ago.
I would like my account credited for the $5.00, I was not satisfied with the timing and responses. I did not get an answer to my question.Stanley Kasmarek
Expert:  Cris replied 6 months ago.