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Hi. I'm Steve and I will be assisting you today. I've been here since 2005.
*** Please note that I cannot take a call right now*** - the site is sending you those prompts, not me. If you need phone support, I can opt out and another expert will help you.
Ok, let's see what we can do here.Since you can't read the language that the Kindle is already in, we can do it by counting the menu items. So here is how to do it.
From the Home Screen- Menu (three lines in upper right corner)- 2nd from the bot***** *****sting (Settings)- 4th Listing (Device Options)- 5th Listing (Language and Dictionaries)- 1st Listing (Language)
The Kindle will reboot.Give that a try and let me know.Steve
Can you try again. This always works.
I can't do a phone call. I'm sorry. I mentioned it in my opening dialog.
Just press and hold the power button for 30 seconds to unlock the Kindle.Then try my solution again.Steve
I am unable to call. Another expert will call you.