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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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Second opinion] I have a mega problem! The device is one

Customer Question

Second opinion] I have a mega problem!JA: What's the make/model of your device? How old is it?Customer: The device is one month old. How do I fmd the model number?JA: How long has this been going on? What troubleshooting have you tried?Customer: Two weeks/JA: Anything else you want the eReader expert to know before I connect you?Customer: The screens cracked.
Submitted: 6 months ago.
Category: E-Readers
Expert:  Steve G. replied 6 months ago.

Hi. I'm Steve and I will be assisting you today. I've been here since 2005.

*** Please note that I cannot take a call right now*** - the site is sending you those prompts, not me. If you need phone support, I can opt out and another expert will help you.

Ok, let's see what we can do here.

It appears that you have a cracked screen on a Kindle Paperwhite?

Are you looking to have this repaired?

Let me know.