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info tech
info tech, Technician
Category: E-Readers
Satisfied Customers: 15006
Experience:  E-Reader Expert
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I have a mega problem! The device is one month old. How do I

Customer Question

I have a mega problem!
JA: What's the make/model of your device? How old is it?
Customer: The device is one month old. How do I fmd the model number?
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Two weeks/
JA: Anything else you want the eReader expert to know before I connect you?
Customer: The screens cracked.
Submitted: 9 months ago.
Category: E-Readers
Expert:  info tech replied 9 months ago.



Can you please indicate if this is an ereader you are referring to?if so which one is it?


Customer: replied 9 months ago.
Kindle e-reader. I think it is a paper white
Expert:  info tech replied 9 months ago.

OK you really need to speak with amazon over this they may replace if you are lucky, no other way to go as far as I can see <<click

Use the contat tab and follow the drop down menus

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Many Thanks


Expert:  info tech replied 9 months ago.

Do you need any more help please?