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info tech
info tech, Technician
Category: E-Readers
Satisfied Customers: 15006
Experience:  E-Reader Expert
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I have a mega problem! The device is one month old. How do I

Customer Question

I have a mega problem!
JA: What's the make/model of your device? How old is it?
Customer: The device is one month old. How do I fmd the model number?
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Two weeks/
JA: Anything else you want the eReader expert to know before I connect you?
Customer: The screens cracked.
Submitted: 9 months ago.
Category: E-Readers
Expert:  info tech replied 9 months ago.

Hello

Welcome

Can you please indicate if this is an ereader you are referring to?if so which one is it?

Anthony

Customer: replied 9 months ago.
Kindle e-reader. I think it is a paper white
Expert:  info tech replied 9 months ago.

OK you really need to speak with amazon over this they may replace if you are lucky, no other way to go as far as I can see

https://www.amazon.com/gp/help/customer/display.html?nodeId=200127470 <<click

Use the contat tab and follow the drop down menus

Please consider rating the answer positively with the rating bar of stars at the top of the page, rating me positively enables me to receive payment from the site thank you, ***** ***** question is open for 30 days

Many Thanks

Anthony

Expert:  info tech replied 9 months ago.

Do you need any more help please?

Anthony