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E-Rusty
E-Rusty, Technician
Category: E-Readers
Satisfied Customers: 5909
Experience:  E-Reader expert. Let me help you with your device.
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I am attempting to redeem a gift claim code on a kindle and

Customer Question

I am attempting to redeem a gift claim code on a kindle and it is telling me the ode is invalid
JA: What's the make/model of your device? How old is it?
Customer: It's my mom's. It's old. She is 90 so Im doing it for her. Where do I find the make/model?
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I just attempted it for the first time
JA: Anything else you want the eReader expert to know before I connect you?
Customer: no
Submitted: 8 months ago.
Category: E-Readers
Expert:  E-Rusty replied 8 months ago.

Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.

Expert:  E-Rusty replied 8 months ago.

Do you still need help with this?