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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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It says my gift claim code is incorrect, it is a few months

Customer Question

it says my gift claim code is incorrect
JA: What's the make/model of your device? How old is it?
Customer: it is a few months old model numberG09OG105545504Q4
JA: How long has this been going on? What troubleshooting have you tried?
Customer: This is the first gift
JA: Anything else you want the eReader expert to know before I connect you?
Customer: no
Submitted: 9 months ago.
Category: E-Readers
Expert:  Russell H. replied 9 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

Where have you tried entering the gift code, please?

And, what device did you enter it on?

Entering your gift code properly is important. They are like passwords, that require exactitude and distinctiveness and perfect recognizability. Perhaps your entry failed at first owing to not observing exactly what character was to be entered... what looks like a '5' might be an 'S' for instance.