How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dan T. Your Own Question
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
42300671
Type Your E-Readers Question Here...
Dan T. is online now
A new question is answered every 9 seconds

Sorry my question involves my amazon account, Not having

Customer Question

sorry my question involves my amazon account
JA: What's the make/model of your device? How old is it?
Customer: Not having trouble with my deice, I cannot open my Amazon account
JA: How long has this been going on? What troubleshooting have you tried?
Customer: For 3 or 4 days, after I attempted to change my password
JA: Anything else you want the eReader expert to know before I connect you?
Customer: no
Submitted: 9 months ago.
Category: E-Readers
Expert:  Dr. Fix-It replied 9 months ago.

Hi my name is Shaw aka Dr.Fix-It , Your online expert ready to assist you.. To reset your Amazon account password, need to have access to the email registered on the account, then follow the steps below:

  1. Click here to go to the 'Forgot Your Password' page
  2. Follow the on-screen instructions.
  3. Follow the instructions in the e-mail sent to the e-mail address on your account.
Expert:  Dr. Fix-It replied 9 months ago.

Please give it a try and let me know if have any questions along the way with a reply....only rate my answer ok, great, or EXCELLENT after we have worked on the issue together to your satisfaction. Bonuses are welcomed & appreciated. I look forward to any future inquires as well, Thank You