Ask an E-Readers Question, Get an Answer ASAP!
I'm sorry about the issue. Can you please press and hold the On / Off button on your Kindle for about 30 seconds, then turn it back on and check?
When you go to the menu Wi-Fi / wireless option on your Kindle, and there, you select / connect to your Wi-Fi / wireless network name, what happens? Is there any error or message?
What's the model of your internet modem / router device?
Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,
If needed, disconnect the power cord(s) from your internet modem / router device(s) for about 2 minutes, then re-connect. Then wait about 5 minutes, then check.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,