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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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COULD YOU PLEASE HELP ME WITH CHANGING MY kINDLES PASS WORDL

Customer Question

COULD YOU PLEASE HELP ME WITH CHANGING MY kINDLES PASS WORDL I HAD TO DATTE MY CINCINNAT BELL PASSWORDLNOW II CANT USE MY KILNDLE
JA: What's the make/model of your device? How old is it?
Customer: KINDLE FIRE I DON'T THE MODEL. IT'S OLDER.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Just started. It has to be the same as my new email address
JA: Anything else you want the eReader expert to know before I connect you?
Customer: Hold on. i'D LIKE TO KEEP MY BOOKS AND INTERNET
Submitted: 6 months ago.
Category: E-Readers
Expert:  Viet - E-reader Tech replied 6 months ago.

Hi,
I'm sorry about the issue. Is your Kindle Fire asking for your Wi-Fi / wireless password? Or Amazon account password, etc.?

Are you able to go to menu / settings on your kindle fire?
What is the model of your Internet modem/router device?
Do you also have a laptop / wireless computer that is currently connected via wireless? If so, does it have Windows xp, vista, or 7, 8, 10, or Mac?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Viet - E-reader Tech replied 6 months ago.

Please stay with me on this web page.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,