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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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Video not working, sony blue Ray BDP-s3100 2 years old, 2

Customer Question

video not working
JA: What's the make/model of your device? How old is it?
Customer: sony blue Ray BDP-s3100 2 years old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: 2 days - none
JA: Anything else you want the eReader expert to know before I connect you?
Customer: make it better!
Submitted: 7 months ago.
Category: E-Readers
Expert:  Aric replied 7 months ago.

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. I'm reviewing your details now and will reply shortly.

Expert:  Aric replied 7 months ago.

Are you saying the "Audio" IS working, and just the video isn't?

Also, what's the model number off of the back of the TV it's plugged into please?

Customer: replied 7 months ago.
audio works on netflix. none on amazon. visio tv - SV47om