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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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Cannot connect NookGlow Light to home wifi. N4KT7 has

Customer Question

Cannot connect NookGlow Light to home wifi. N4KT7 has "authorization problem". We have other Nooks that work well on our wifi.
JA: What's the make/model of your device? How old is it?
Customer: Barnes & Noble Nook Glowlight. NEW.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Since purchase-12/21/2007
JA: Anything else you want the eReader expert to know before I connect you?
Customer: Purchase date-12/21/2016. Gift.Recipient has not been able to0 use the devise.
Submitted: 6 months ago.
Category: E-Readers
Expert:  Jason Jones replied 6 months ago.

I am the person that will be helping you today.

May I ask for the brand and model name of your wireless router or your wireless modem?

Once I have the above requested information, I will be able to give you the correct answer.

I look forward to your response,