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Richard, Customer Service
Category: E-Readers
Satisfied Customers: 37679
Experience:  Avid repairer and trouble shooter of E-Readers
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I am trying to register my new kindle and have entered all

Customer Question

I am trying to register my new kindle and have entered all details but when I have to enter the IMAGE characters it doesn't work
JA: What's the make/model of your device? How old is it?
Customer: kindle paperwhite?
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Just got it today I haven't tried any troubleshooting. Im not good at all with electronics
JA: Anything else you want the eReader expert to know before I connect you?
Customer: im still trying to create the account
Submitted: 9 months ago.
Category: E-Readers
Expert:  Richard replied 9 months ago.

Hi there and welcome

Create the account via your computer on my link below instead


And once you have created this account, use this new account when registering on your Kindle

Let me know please how you go