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Richard
Richard, Customer Service
Category: E-Readers
Satisfied Customers: 36777
Experience:  Avid repairer and trouble shooter of E-Readers
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Need to transfer my library from computer to Kindle

Customer Question

Need to transfer my library from computer to Kindle Paperwhite.
JA: What's the make/model of your device? How old is it?
Customer: Kindle Paperwrite is abot three weeks old. Library in computer dates back two or three years.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Plugged in Kindle pAPERWRITE TO A computer port, but not sure what to do next - It simply wants to charge the battery - I believe.
JA: Anything else you want the eReader expert to know before I connect you?
Customer: No
Submitted: 8 months ago.
Category: E-Readers
Expert:  Richard replied 8 months ago.

Hi there and welcome

Exactly where is this library on your computer? How do you access it?

Customer: replied 8 months ago.
It is located in my Kindle files in my computer.
Expert:  Richard replied 8 months ago.

ok, I need to know what you mean with Kindle files.. Exactly where did you get the books from?

Customer: replied 8 months ago.
No calls - Money is tight during this season.
Expert:  Richard replied 8 months ago.

That is ok, it is an optional service, I need to know what you mean with Kindle files.. Exactly where did you get the books from?

Customer: replied 8 months ago.
all the books were purchased from Kindle.
Customer: replied 8 months ago.
all the books were purchased from Kindle
Expert:  Richard replied 8 months ago.

ok, but how then do you view them on the computer? Via your web browser?

Customer: replied 8 months ago.
Hadn't done so that I can remember.
Customer: replied 8 months ago.
Leaving you to give it a try -be back shortly.
Expert:  Richard replied 8 months ago.

thanks

Customer: replied 8 months ago.
Went to my computer files and activated theKindle books. they come up on my computer screen just fine. Still need to put them into my Kindle Paperwrite!
Expert:  Richard replied 8 months ago.

ok, then on your paperwhite you need to register it with the account you purchased the books in and you will have them

  1. From Home, tap the Menu icon, and then tap Settings.
  2. Tap Registration.
  3. Choose the Amazon account you want to use on your Kindle:

Then the books will be accessible

Let me know how you go please

Customer: replied 8 months ago.
Richard, did I lose you all together?
Expert:  Richard replied 8 months ago.

No, I am still here

I will repeat my last message

then on your paperwhite you need to register it with the account you purchased the books in and you will have them

  1. From Home, tap the Menu icon, and then tap Settings.
  2. Tap Registration.
  3. Choose the Amazon account you want to use on your Kindle:

Then the books will be accessible

Let me know how you go please