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Richard, Customer Service
Category: E-Readers
Satisfied Customers: 37650
Experience:  Avid repairer and trouble shooter of E-Readers
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There are 12 books in my nook that I did not order. can I

Customer Question

there are 12 books in my nook that I did not order. can I delete them?
JA: What's the make/model of your device? How old is it?
Customer: I don't know but it is the glow version.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I just discovered it a few days ago. have not used the nook for month or two before that. haven't tried any troubleshooting
JA: Anything else you want the eReader expert to know before I connect you?
Customer: no
Submitted: 9 months ago.
Category: E-Readers
Expert:  Richard replied 9 months ago.

Hi there and welcome

It is possible these are sample books, but you can delete these

To do this, In the library you will see all your books are listed clearly. Press and hold on the book cover, a menu that offers several options will pop up. Tap "Archive", then these selected books will disappear from the library

If you choose Delete then they are gone for good, so this is why I advise to Archive just in case you would ever want them again

Let me know how you go please

Customer: replied 9 months ago.
nothing happens when I hold down the book cover
Expert:  Richard replied 9 months ago.

you are in your Library looking at your list of books?