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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I have a new kindle reader and want to know how to download

Customer Question

I have a new kindle reader and want to know how to download a book I purchased awhile ago. Its on my library on the computer but is't showing on my reader
JA: What's the make/model of your device? How old is it?
Customer: Its a paper white purchased 3/7/2016
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I have only recently try to download the book and haven't tried anything yet
JA: Anything else you want the eReader expert to know before I connect you?
Customer: No that's all
Submitted: 8 months ago.
Category: E-Readers
Expert:  Cory replied 8 months ago.

Welcome, I am Cory. Thank you for asking your question today.

Is the device connected to the internet?