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Pete, Engineer
Category: E-Readers
Satisfied Customers: 18124
Experience:  Over 16 years experience installing and repairing electronics.
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Can't get my kindle to register...not seeing my account,

Customer Question

Can't get my kindle to register...not seeing my account
JA: What's the make/model of your device? How old is it?
Customer: Just got it kindle hd8
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Tried to register as a New Amazon acct, was trying to figure out if there is a way to reboot it
JA: Anything else you want the eReader expert to know before I connect you?
Customer: Was a gift
Submitted: 10 months ago.
Category: E-Readers
Expert:  Pete replied 10 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 10 months ago.

You can reboot the Kindle by pressing and holding the power button to shut it down, then wait a few minutes and power it on again.

Let me know if it works ok for you?

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