How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dan T. Your Own Question
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
Type Your E-Readers Question Here...
Dan T. is online now
A new question is answered every 9 seconds

I can not get on line, forget my old password. Help, I was

Customer Question

I can not get on line, forget my old password. Help
JA: What's the make/model of your device? How old is it?
Customer: I was trying to make a purchase but could do it.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Early today,
JA: Anything else you want the eReader expert to know before I connect you?
Customer: Just help to place a order.
Submitted: 8 months ago.
Category: E-Readers
Expert:  GeekGal replied 8 months ago.

Hi there. My name is***** would be happy to help you with this. Can you tell me please what type of e-reader you have?