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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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My kindle books are missing

Customer Question

My kindle books are missing
Submitted: 8 months ago.
Category: E-Readers
Expert:  Russell H. replied 8 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

I take it that your books seem to be missing - but please tell me a little more before I advise you:

- missing from the Kindle as downloads? all gone from the Kindle, apparently erased?

- or, are they missing from your check on whether you can download them to your Kindle?

These two scenarios, if not others, have different solutions... so please let me know more about the problem. Go into a little detail, please - it will help. Thanks.

Customer: replied 8 months ago.
The kindle logo disappeared!!
Expert:  Russell H. replied 8 months ago.

So is your Kindle working at all?