How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Nathan Your Own Question
Nathan
Nathan, Technician
Category: E-Readers
Satisfied Customers: 24885
Experience:  Nook, kindle & ipad expert
59725966
Type Your E-Readers Question Here...
Nathan is online now
A new question is answered every 9 seconds

How do I transfer all my books from my old kindle to a new

Customer Question

How do I transfer all my books from my old kindle to a new kindle fire hd
JA: What's the make/model of your device? How old is it?
Customer: It's a Nexus 7 at least 4 yr old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: The unit keeps sending an error message saying unfortunately google apps have stopped playing plus google play has stopped
JA: Anything else you want the ereader expert to know before I connect you?
Customer: I guess not except I have a lot of data and books on the Nexus I want to transfer to my new kindle
Submitted: 9 months ago.
Category: E-Readers
Expert:  Nathan replied 9 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 9 months ago.

Are these kindle books that you are referring to (on the nexus) that were purchased from amazon?

Customer: replied 8 months ago.
Expert:  Nathan replied 8 months ago.

OKay if that is the case, no transferring is really necessary.
All your previous book purchases are still linked to your amazon account, and stored in the cloud and always available to you.

All you have to do is register the knew kindle to your existing amazon account, and all your book purchases will show there, just look under the CLOUD library rather than Device library, and as you select each one, it will download to the new kindle for local storage and offline use on the new kindle.

If you have any other questions, just let me know. Otherwise, please take a moment to rate my service as this is the only way I am credited for my time. Hopefully I have earned 5 Stars but if not please let me know what I can do to ensure you are satisfied. I also invite you to contact me directly with any future support needs at http://bit.ly/1QwLxGh and ask for Nathan.

Thank you, ***** ***** a nice day,

Nathan