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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I need to return diabetic blood scripts. I ordered the wrong

Customer Question

I need to return diabetic blood scripts. I ordered the wrong ones; I need Contour Next and got Contor. what do I do?
JA: What's the make/model of your device? How old is it?
Customer: It is a recent one. Don't know the make and model but it only takes Contor Next strips.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I had several Contour Next boxes but just realized that the additional boxes of stripes were the wrong ones. I need to exchange the wrong ones for Contour Next. What is the procedure?
JA: Anything else you want the ereader expert to know before I connect you?
Customer: No
Submitted: 11 months ago.
Category: E-Readers
Expert:  MasterFixIt replied 11 months ago.

Hi, Good morning,

Im sorry to hear that.

May I have the name and address of the company that you got the strips from?

I will ensure that you get a refund for that and let you knwo who to send them to for that;-)

Thank you

Sincerely

Tech Michael