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Cory
Cory, Technician
Category: E-Readers
Satisfied Customers: 3429
Experience:  E-Reader Expert
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I dropped my kindle and now I can't get any kind of full

Customer Question

I dropped my kindle and now I can't get any kind of full screen. Is this repairable ?
JA: What's the make/model of your device? How old is it?
Customer: It's a kindle,at least 5 years old. I don't have the model. I think a g something
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It happened today. I don't know what ti try.
JA: Anything else you want the ereader expert to know before I connect you?
Customer: No
Submitted: 8 months ago.
Category: E-Readers
Expert:  Cory replied 8 months ago.

Welcome, I am Cory. Thank you for asking your question today.

Please press in and hold the power button/on switch for 40 seconds to reset the Kindle.

Let me know if it is working after this.