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Richard, Customer Service
Category: E-Readers
Satisfied Customers: 36777
Experience:  Avid repairer and trouble shooter of E-Readers
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Connect to WIFI? This is the first time problem did not have

Customer Question

connect to WIFI? This is the first time problem did not have problems before
JA: What's the make/model of your device? How old is it?
Customer: Kindle paper white do not know how old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Since November 11, 2016 when I ordered books for my kindle
JA: Anything else you want the ereader expert to know before I connect you?
Customer: No
Submitted: 9 months ago.
Category: E-Readers
Expert:  Richard replied 9 months ago.

Hi there and welcome

To connect the kindle to wifi, go to settings, wifi, then select your network.

Once done, enter in your wifi password ***** it will then connect.

Let me know please how you go.

Customer: replied 9 months ago.
I do not want this service
Thought it was AmazonRefund my account
Expert:  Richard replied 9 months ago.