How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dan T. Your Own Question
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
Type Your E-Readers Question Here...
Dan T. is online now
A new question is answered every 9 seconds

I ordered 4 santas christmas statues (santa by the crib) and

Customer Question

I ordered 4 santas christmas statues (santa by the crib) and I have not recieved a orde reply or has it been put on my credit card which is Discover I want to know what I did wrong because I would like to receive them
JA: What's the make/model of your device? How old is it?
Customer: I have a apple compt and it is only a few years old. I receive my kindle books on it and have no trouble with the auto charge to my discover card it did show that I had a tracking # but I foolish did not print it out. I would really like to receive these santas
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I ordered these on november 12th thrusday. Iam not good at troubleshootinh. I tried to get amazon's phone # but that is impossible, so I could talk to someone and explain to them
JA: Anything else you want the ereader expert to know before I connect you?
Customer: no
Submitted: 10 months ago.
Category: E-Readers
Expert:  MasterFixIt replied 10 months ago.

Hi , I am Tech Michael an expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.

If you are new to the site, this is briefly how it works:

1. We may need some back and forth to exchange information (if needed) and there is no extra cost for replying.

2. I will give you the best possible Answer for your problem without the ability of actually being present with you.

The better you describe the problem, the quicker I can help ;-)

3. Remember to leave a Positive Rating ,it doesn't cost anything additional to rate kindly;-)

I am only credited for my time and expertise if you rate kindly.

I can help you, may I have our name, address and order #?


Tech Michael