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Pete, Engineer
Category: E-Readers
Satisfied Customers: 17926
Experience:  Over 16 years experience installing and repairing electronics.
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Ok and I ordered a book that is going to the wrong address,

Customer Question

ok my name is***** and I ordered a book that is going to the wrong address
JA: What's the make/model of your device? How old is it?
Customer: its a textbook and the order #is(###) ###-####710668
JA: How long has this been going on? What troubleshooting have you tried?
Customer: about three hours
JA: Anything else you want the ereader expert to know before I connect you?
Customer: yes I would like it sent to my billing adress which is***** Apt. 6A ny, ny, 10029
Submitted: 10 months ago.
Category: E-Readers
Customer: replied 10 months ago.
its been more than ten minutes and I still don't have no answer
Customer: replied 10 months ago.
All I want is to send my order(###) ###-####710668 to***** Apt. 6A, New York, NY, 10029. That is all I want to be done.
Customer: replied 10 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 10 months ago.
its been way over ten minutes, so just return my money back because I am not getting no assistance at all.
Expert:  Pete replied 10 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 10 months ago.

Hi Jose,

To edit an Amazon order, log into Amazon and go to your Account Summary, then :

  1. Go to Your Orders.
  2. Click the Order Details link for the order you wish to change.
    • To edit orders dispatched by, click Change next to what you want to modify(billing address, delivery address, payment method, gift options, etc.).
    • If the order is sold by a Marketplace Seller, you'll only have 30 minutes to make any changes. After this time has lapsed, click on Problem with this order? to request any changes.

      Note: Sellers can't change the delivery address for you once you've submitted your order. If you need to update the delivery address and the item hasn't dispatched yet, you'll need to request a cancellation and order again.

  3. Follow the on-screen instructions to change the desired information.