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Pete, Engineer
Category: E-Readers
Satisfied Customers: 17291
Experience:  Over 16 years experience installing and repairing electronics.
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My date and time are wrong and I can't fix it. The time zone

Customer Question

my date and time are wrong and I can't fix it. The time zone is correct, but the date is 01/22/00 and I can't change it
JA: What's the make/model of your device? How old is it?
Customer: Kindle Fire (third generation) I have had it probably for 3 years
JA: How long has this been going on? What troubleshooting have you tried?
Customer: i just started using it again a week ago. I have gone to the time and date settings tab.
JA: Anything else you want the ereader expert to know before I connect you?
Customer: I tried to restore to factory settings, but I can't reregister because it won't times out on wifi because the date and time are wrong
Submitted: 8 months ago.
Category: E-Readers
Expert:  Pete replied 8 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 8 months ago.

After selecting the time zone, try the following:

  • Press and hold the power button for a full 20 seconds
  • Release the power button
  • Switch it back on again

When the Kindle restarts it will get the correct time from Amazon.

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