How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Randy Boman Your Own Question
Randy Boman
Randy Boman, Technician
Category: E-Readers
Satisfied Customers: 9705
Experience:  E-Reader Technician
62741268
Type Your E-Readers Question Here...
Randy Boman is online now
A new question is answered every 9 seconds

We are trying to register a new Kendle reader but don't need

Customer Question

we are trying to register a new Kendle reader but don't need a new account. What do we do now
JA: What's the make/model of your device? How old is it?
Customer: /
JA: How long has this been going on? What troubleshooting have you tried?
Customer: We just bought this and we can't get it to register.
JA: Anything else you want the ereader expert to know before I connect you?
Customer: I don't think so,
Submitted: 8 months ago.
Category: E-Readers
Expert:  Randy Boman replied 8 months ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

You can reply to me here by typing in the box below please.

Try these steps please.

Register your Kindle to your Amazon account to buy and download content to your device. Help for Kindle Paperwhite (5th Generation).

To buy and download content, you'll need to connect wirelessly and register your Kindle to an Amazon account. Registering also allows you to download your purchases from other Kindle devices and Kindle reading apps.

  1. From Home, tap the Menu icon, and then tap Settings.
  2. Tap Registration.
  3. Choose the Amazon account you want to use on your Kindle:

     

    • If you already have an Amazon account: Tap this option. Enter your Amazon account information. Tap Register. Your name will appear as the Registered User when registration is complete.