Ask an E-Readers Question, Get an Answer ASAP!
Hi, I'm Nathan.Sorry to hear that you're having trouble with this but I'll do my best to help you.
Which model is the old kindle?If you go into the old kindle, under the settings menu then device or registration, does it show your amazon account info (email address) there?
Hello, it appears your question is still open.
Do you need more help with this?
Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.