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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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When I try to set up an account it says I already have an

Customer Question

When I try to set up an account it says I already have an account..What do they want?
JA: What's the make/model of your device? How old is it?
Customer: It is new..Kindle 8th gereration
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I'm trying to set it up..I just started this evening
JA: Anything else you want the ereader expert to know before I connect you?
Customer: I don't think so. I'm not able to go any further
Submitted: 9 months ago.
Category: E-Readers
Customer: replied 9 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Nathan replied 9 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 9 months ago.

I've sent an optional phone support offer at your request. If you prefer we can continue here in the chat format as well. Just let me know either way.

Expert:  Nathan replied 9 months ago.

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.

Nathan