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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I ordered a kindle book and never did get it, I see it has

Customer Question

I ordered a kindle book and never did get it, I see it has been charged to my account but haven't got the book, Have tried everything avail to me but no results. My e-mail address is***@******.***.
JA: What's the make/model of your device? How old is it?
Customer: kindle dx
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Have tried everything that I know about with no good results. I am sure its my fault.
JA: Anything else you want the ereader expert to know before I connect you?
Customer: cant think of anything.
Submitted: 8 months ago.
Category: E-Readers
Expert:  Cory replied 8 months ago.

Welcome, I am Cory.

Is the Kindle connected to an internet source?