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Dan T., Master Technician
142 satisfied customers
DoD master electronics technician
Pearl avatarPearl Wilson, Assistant
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Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Steve G.

Steve G.

Engineer

600 satisfied customers

Vice President of an Electronics Repair Company

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 14 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Sijad H.

Sijad H.

Technician

75 satisfied customers

3+ years repairing various handheld electronics systems

Richard

Richard

Customer Service

2,141 satisfied customers

Avid repairer and trouble shooter of E-Readers

Aric

Aric

Technician

1,905 satisfied customers

15+ years in the field. Owner of AV Installation, OEM and Repair company

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Don't live with e-reader problems when you don't have to


The definition of an e-reader is any portable device that can display text on a screen and has optimized readability and battery life for this purpose. Tablet computers can act as e-readers using book apps, but their batteries generally require daily charging, unlike e-readers.


E-readers and tablets have become wildly popular since their inception in the mid-2000s, due to their portability, the ability to download books via an Internet connection, and the many options for type size.


As any electronic device, however, they come with a set of common and even some uncommon problems, such as freezing, failing to hold a charge, and WiFi connection issues. Also, many problems arise from the need to manage accounts at Amazon or other sellers on a computer before getting books to download to a reader.


If you're having a problem with your e-reader at any time, day or night, and you want to get on with reading that great book, the technicians on JustAnswer are immediately available. Best of all, you can ask follow-up questions and only approve payment when you're completely satisfied.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

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Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

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No e-reader question is too difficult for the Experts


E-reader Experts on JustAnswer have solved thousands of problems, such as:


  • Why can't I turn the page on my laptop with the book app I'm using?
  • I keep getting an error message when I try to download a book.
  • I can't restart my Kindle and I don't know my log-in name or password.
  • Why don't my books show up in my library?
  • How do I move my library from one device to a new one?

Before consulting with an e-reader technician, you should have the following information available:


  • Manufacturer and model of the e-reader
  • Specifics of the problem
  • How long the problem has been going on
  • What you've already tried, including whether you've tried to reboot the e-reader

With this information, the technician will be able to solve your problem promptly and efficiently, and get you back to your book.